Last Updated: January 2026

Basa17 Privacy Policy – Your Data, Our Responsibility

When you use basa17, we understand you're placing your trust in us. We honour that trust through a strict privacy policy. Read on to learn exactly how your data is kept safe.

SSL Encrypted
Data Not Sold
Fully in Bengali
End-to-end encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption — bank-grade security.

Your data is never sold

Basa17 never sells your personal data to third parties. Your privacy is our priority.

Your Control

You have full control over which of your data is retained and which is deleted.

Regular Audits

Our security systems are audited by independent third-party experts every six months.

1 What Data We Collect

When you create an account and use our services on basa17, we collect certain information. We use this data solely to provide you with the best possible experience. Below is an overview of the types of information we collect:

Data Type Example Why We Need It
Identity information Name, date of birth, NID number Age verification & KYC process
Contact Information Mobile number, email Account Verification & Communication
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Usage Data Login time, game history, bet records Service Improvement & Security
Device Information IP Address, Browser, Operating System Security Monitoring

Please Note: We never collect unnecessary information. Only data essential to providing our services is gathered.

Under basa17's Privacy Policy, any information you provide is given entirely voluntarily. However, withholding certain details may prevent you from accessing specific services — for example, a mobile banking number is required to process payments.

2 How we use your data

Basa17 uses the data collected for the following purposes:

  • Account Management: To create, verify, and maintain your account.
  • Payment processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve your complaints, queries, and issues.
  • Security verification: To prevent fraud, money laundering, and illegal activity.
  • Service Improvement: To improve your experience on our platform.
  • Relevant Offers: To keep you informed about promotions and bonuses tailored to your preferences.
  • Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.

We do not use your data to make automated decisions that could harm you. Any significant decision involves human review.

Important: basa17 never shares your data with third parties for marketing or advertising purposes. Promotional messages are sent only about basa17's own services.

3 Data Sharing & Third Parties

Basa17 never sells your personal data. However, data may be shared in the following limited circumstances:

  • Payment processors: Solely to process transactions through payment gateways such as Mobile Pay, Nagad, and Rocket.
  • Identity verification services: With authorized agencies for KYC verification.
  • Legal obligation: When required by a court order or a lawful request from law enforcement.
  • Business transfer: In the event of a change in company ownership — though you will be notified in advance.

All third-party service providers we work with are contractually bound to uphold the same privacy standards. They may only use your data for the specific purposes agreed upon.

Secure Partnerships: basa17 only works with verified, trusted service providers who comply with international data protection standards.

4 Cookies & tracking technologies

Basa17's website and app use cookies and similar technologies. Cookies are small data files stored in your browser.

Cookie type Purpose Duration
Essential cookies Login sessions, security tokens Cleared at end of session
Functional Cookies Remembering language preferences and settings 1 year
Analytics Cookies Site usage statistics 6 Months
Marketing Cookies Show Relevant Offers 30 days

You can disable cookies from your browser settings. Keep in mind that turning off essential cookies may cause some features of the site to stop working properly. Analytics and marketing cookies can be toggled on or off based on your preference.

5 Your Data Rights

Under basa17's Privacy Policy, you have the following rights over your personal data:

Right to Access

You can request to see what personal data we hold about you.

Right to Rectification

You can contact us to correct any inaccurate or outdated information.

Right to erasure

You may request deletion of your data after your account is closed.

Data Portability

You may request a download of a copy of your data.

Right to Object to Processing

You can object to the processing of your data for specific purposes.

Marketing Opt-Out

You can opt out of promotional messages at any time.

Exercising your rights: To exercise any of these rights, email us at support@basa17.biz. We'll respond within 30 days.

6 Security measures

Basa17 uses industry-leading technology to keep your data secure. Our security framework includes:

  • TLS/SSL Encryption: All communications on the website are encrypted.
  • Two-factor authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Advanced firewall protection against unauthorised access.
  • DDoS protection: Our servers are protected against cyber attacks.
  • Regular Penetration Testing: Identifies vulnerabilities and resolves them proactively.
  • Encrypted Database: Stored data is kept in an encrypted state.

No security measure is 100% foolproof, however. So stay vigilant on your end too: use a strong password, avoid logging in on public networks, and report anything suspicious to us.

Warning: basa17 will never ask for your password or OTP by phone or email. If you receive any such message, let us know immediately.

7 Data Retention Period

Basa17 does not retain your data longer than necessary. Our general policy is:

  • All data is retained for as long as your account remains active.
  • After account closure, financial records are retained for up to 5 years in accordance with legal obligations.
  • Marketing data is deleted upon your request at any time.
  • Analytics data is not retained for more than 6 months.

After the designated retention period, your data is automatically deleted from our systems or permanently anonymised so you can no longer be identified in any way.

8 Protection of minors

Basa17 services are strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

Age is verified at the time of registration. If a member is later found to be under 18, their account will be immediately closed and all collected data will be deleted.

For parents: If you believe your child is using basa17, contact us immediately at support@basa17.biz. We'll take prompt action.

9 Privacy Policy Updates

Basa17 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via SMS to your registered mobile number and by email.

Continued use of our services after any changes are made will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you are free to close your account at any time.

The date of the latest update is shown at the top of this page. We recommend checking this page regularly.

10 Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

  • Email: support@basa17.biz
  • Live Chat: Click the chat button on the right side of the site
  • Time: Daily from 9:00 AM to 12:00 AM

For right-to-information requests, we typically respond within 7 business days. Complex cases may take up to 30 days, but we'll send interim updates along the way.

Our commitment: Protecting your privacy is our responsibility. We're here for you whenever you need us.

Our security commitment

Basa17 is always working to keep every moment of your experience safe and secure.

Encrypted Database

All your data is stored in an encrypted database with no direct external access.

24/7 security monitoring

Our security team monitors systems around the clock to detect any unusual activity.

OTP verification

OTP verification at every login and key action ensures the highest level of account security.

Your privacy is protected – join basa17 today

Register with confidence knowing basa17's strict privacy policy has you covered. Your data is completely safe with us.

Must be 18+. Please gamble responsibly.

SSL Secured
256-Bit Encryption
Data Not Sold
No Third Parties
Your Control
Delete at any time
24/7 Support
Support in Bengali
বাংলা